Providing all products ordered can be delivered at the same time to the same delivery address, only one delivery charge will be payable which will be the one applicable to the largest item being delivered (plus any additional charge where delivery is to the Scottish Highlands, Isle of Man, Isle of Wight or the Channel Islands).
Items may, however, be delivered separately. If you don't receive everything you are expecting on the same date, please wait another working day before contacting us as the remainder of your order may be in transit.
Products purchased online from our UK website can only be delivered to a UK address.
Delivery dates and periods are estimates only and are not guaranteed even where the delivery date has been confirmed.
We and the carriers we use will of course make all reasonable efforts to deliver on a confirmed delivery date.
Time is not of the essence in respect of any delivery date including premium delivery. Delivery may be delayed by circumstances outside our / the carrier's control such as adverse weather and traffic conditions.
You cannot cancel the whole or any part of your order because it is not delivered within any estimated or confirmed delivery period or on a confirmed delivery date. Where this occurs, we or the carrier will contact you to arrange a suitable alternative delivery date.